Shipping Information
LittlePamperedPets.com is aware of your
concerns about use of your personal information. We attempt to use
and share personal information that we collect online carefully and
sensibly. This notice describes our privacy policy. By visiting
LittlePamperedPets.com, you are accepting the practices described in
this privacy notice.
Our online privacy policy applies only
to information that we collect from customers online who visit
LittlePamperedPets.com; it does not apply to any information
collected at our retail stores and outlets. This website contains
links to other websites. LittlePamperedPets.com is not responsible
for the privacy practices or the content of such other websites.
In this document, the word "computer"
means any device used to connect to LittlePamperedPets.com,
including, but not limited to, mobile devices.
We Gather the Following Personal
Information About Customers:
Information That You Give Us: We
receive and store any information you enter on our website or that
you give us in any other way. You can choose not to provide certain
information, but this will limit your ability to purchase products
offered on the website, or to take advantage of some of our features
for website customers.
When you place an order with us, your
contact information is used to communicate related information, such
as order and shipment confirmation, release date changes and requests
for more information to facilitate the processing of your order. You
may opt-out of these communications by canceling your order.
We use customer contact information
from the account form to customize future shopping for you, to
improve our website and stores, and, if you choose, to send you
information about our company and to inform you of sales and special
offers. If, after receiving a non-order related email, you do not
want to receive such emails in the future, you can notify us, by
clicking on the "unsubscribe" link attached to each email.
We obtain information about you when
you search, buy, participate in a contest or questionnaire,
communicate with customer service, or otherwise contact us or post
information on the website. For example, you provide information when
you search for a product; place an order through
LittlePamperedPets.com or provide information to update or create
your account with us (you may have more than one account if you have
used more than one e-mail address when shopping with us); communicate
with us by phone, e-mail, or otherwise; complete a questionnaire or a
contest entry form; create any wish or gift list; participate in any
forums or discussion areas or product reviews; or create any alerts
or other email notification services we may offer now or in the
future. The information collected typically includes your name,
address, and phone numbers; credit card information; people to whom
purchases have been shipped, including addresses and phone number;
content of reviews you may provide; e-mails to us; and any other
personal information that you provide to us or post on the website.
We occasionally run our own email
surveys and we ask visitors for contact, demographic and
technical information. We use contact data from our surveys to send
users information about our company. This information is also used to
contact visitors to learn more about specific problems they might
have reported or to give them rewards, if such a reward program is
part of the survey. The demographic information is used to learn more
about the types of people who visit our site.
We run contests on our site in which
we ask visitors for contact information (such as their email
address). We use this information to contact the winners. We may
share contest information entered on our website with our business
and marketing partners.
We allow customers to post reviews
and to allow visitors to communicate information on products. When
posting a review, you can optionally display your name, an alias, or
remain anonymous. However, if you disclose personally identifiable
information in your review, that information is public information
and may increase your chance of receiving unsolicited email. You
should use discretion when disclosing information on-line.
Automatic Collection of Information:
If you purchase any products online, or have any other interaction
with our website, we will receive and store information that you
provide or that is generated by your actions. For example, like many
websites, we use "cookies," which are placed on your
computer (explained in more detail below), to remember your name and
the contents of your shopping cart. This allows you to leave our
site, come back later, and still have the contents of your shopping
cart intact. It also lets us personalize your experience at
LittlePamperedPets.com, tailoring the content to your interests. A
number of companies offer utilities designed to help you visit
websites anonymously, but if you use these utilities, it may limit
your ability to use personalized features that we offer.
The information we receive or can
determine from your interaction with our website includes your
Internet (IP) address; login and password information; e-mail
address; web browser type and version; operating system and computer
platform; purchase history, which we may aggregate with similar
information from other customers; the full Uniform Resource Locator
(URL) clickstream to, through, and from our website, including date
and time; cookie number; products you viewed or searched for; areas
of our website you visited; and the phone number you used to call our
toll-free number. We also may log the length of time of your visit
and the number of times you visit and purchase from us. We assign you
a unique internal identifier to help keep track of your future
visits.
E-mail Communications: We
provide email links on our "Contact Us" page that allow you
to contact us directly with any questions or comments you may have.
We may receive a confirmation when you open any e-mail that we send
to you, if your computer supports such capabilities. If you send us
any email, we will retain such email and your email address for
response. We also may compare our customer list to lists received
from other companies, in an effort to avoid sending unnecessary or
duplicate messages to you.
Information from Other Sources:
If we receive any information about you from other sources, we may
add it to our account information. For example, if we receive a list
of subscribers to a gaming publication, and we note that you are a
subscriber, we may include that information in the account
information that we store about you. Other examples of information we
receive from other sources include updated delivery and address
information from our carriers or other third parties, which we use to
correct our records; account information, purchase or redemption
information, and page-view information from business partners who
operate their own websites or for which we provide any services;
search term and search result information from searches conducted
through the website; and credit history information from credit
bureaus, which we use to help prevent and detect fraud.
An Explanation of "Cookies"
Cookies are alphanumeric identifiers
that are placed by us on your computer's storage system through your
web browser to enable our systems to recognize your browser when you
make future visits to our website, and to store certain information
(such as items placed in your shopping cart) between visits.
You can stop your computer from storing
cookies if you want to. Most browsers will tell you how to prevent
your browser from accepting new cookies, how to have the browser
notify you when you receive a new cookie, or how to disable cookies
altogether. You should look in the "help" area shown on
your browser's toolbar. Because cookies allow you to have the benefit
of our personalized features, we recommend that you leave them turned
on. You must have cookies enabled in order to checkout on our
website.
Sharing of Information
Sharing with Third Parties. We
may share customer information that we collect with third parties.
Usually, this information will be shared with a third party that has
relationship with us as a business partner or marketing partner.
Also, we may use the information that you provide us, or that we
collect about you, in connection with the promotion of our products
and services and those of our affiliates. It is not our policy to
sell or rent lists of our website customers to unaffiliated third
parties.
Sharing with our Contractors. We
also may employ other companies and individuals to perform functions
on our behalf. Examples include order fulfillment, package delivery,
postal mail and e-mail communications, customer lists management,
data analysis, marketing assistance, credit card processing, and
customer relationship management. These companies and individuals
have access to personal information needed to perform their
functions, but they are not permitted to use such information for
other purposes without our permission.
Promotional Offers May be Sent to
You. We may send you offers on behalf of our company or other
businesses, or permit other businesses that we are working with to
send you offers, if we believe that you may be interested in
receiving these offers. If, after receiving a non-order related
email, you do not want to receive such emails in the future, you can
notify us, by clicking on the "unsubscribe" link attached
to each email.
Sale or Acquisition of Business
Units. As we continue to develop our business, we may buy or sell
business divisions or companies, we may merge or combine with another
company, or our company itself, or all or a significant part of its
assets, may be acquired by another company. In such transactions,
customer information generally is one of the transferred and shared
business assets. The information transferred and shared remains
subject to the promises made in any pre-existing privacy notice
(unless, of course, the customer has agreed to be subject to new
privacy notice terms).
Legal Requirements and Protection of
LittlePamperedPets.com and Others. We may decide to release your
account and other personal information if we believe release is
appropriate or necessary to comply with the law, to enforce or apply
our website terms of use and other agreements, or to protect the
rights, property, or safety of LittlePamperedPets.com, our users, or
others. This information may be released or exchanged with other
companies and organizations to protect against fraud, or for credit
risk reduction. We will cooperate with law enforcement and judicial
authorities, and we may provide personally identifiable information
to appropriate government authorities upon receipt of a subpoena or
court order, or to cooperate with a law enforcement investigation. We
will fully cooperate with law enforcement agencies in identifying
those who use our services for illegal activities. We also reserve
the right to report to law enforcement agencies activities that we in
good faith believe to be illegal. We undertake no obligation or duty
to release such information, however, unless we are required to do so
under applicable law.
Other Circumstances. If we want
to share personal information other than as permitted or described
above, we will notify you, and you may choose to instruct us not to
share the information.
Security of Information Stored by Us
During transmission of information by
you to our website, we use Secure Sockets Layer (SSL) software, which
encrypts information you input. We reveal only the first two and last
two digits of your credit card number when confirming an order, but
we have to transmit the entire credit card number to the credit card
processor or company during order processing.
To the extent that you use our website,
and connect to us through your computer, anyone with access to your
computer may be able to access our website and conduct transactions
in your name. We have no ability to know who has access to your
computer, or to your credit card information, or who you have
authorized to use such computer or information. Persons with access
to your computer may be able to view any private or stored account
information or other information that you have given to us.
Accordingly, you are responsible for any transactions that are made
in your name by someone who has access to your computer or your
credit card number. It is important for you to protect against
unauthorized access to any login or password information, and to your
computer.
We May Change These Terms
Whether or not you have viewed our
terms and conditions of use of this website, or this privacy notice,
and whether or not you have chosen to not receive notices from us,
those terms and notices will still govern your use of
LittlePamperedPets.com. We may update or change our terms of use and
this privacy notice at any time and from time to time, as we
determine is appropriate. It is your responsibility to review them
for changes.
Use of Our Website by Children
LittlePamperedPets.com does not sell
products for purchase by children. We sell children's products for
purchase by adults. If you are under 18, you may use
LittlePamperedPets.com only with the involvement of a parent or
guardian.
Terms and Conditions of Use,
Notices, and Revisions
If you choose to visit our website,
your visit and any dispute over privacy is subject to this privacy
notice and our Terms and Conditions of Use, including limitations on
damages, arbitration of disputes, and application of the law of the
Commonwealth of Pennsylvania. If you have any concerns or questions
about this privacy statement, the practices of this site, or your
dealings with this website, you can contact us.
As is the case with any business, our
business changes over time, and our privacy notice and the Terms and
Conditions of Use also will change. We may e-mail reminders of our
notices and conditions. You should frequently check our website to
see recent changes to these terms and policies. Unless stated
otherwise, our current privacy notice applies to all information that
we have about you and your account.
All personal information you submit is encrypted and 100% secure
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